Fielmann is an anti-web site (2025)

I found this one-year-old article in my publication queue.

It’s time to order contact lenses again, so it’s time to bitch about the Fielmann web site. We have been here before, in 2021 and earlier this year in 2025

Fielmann is such a bad web site

• Check out the image above. This is a site for people who can’t see well, by definition. Look at that awesome contrast between the font color and the background. So professional.
• The tiny fonts in the check-out form are still there.
• Does it show my default payment option in the summary and then select a different payment option when I actually check out? Of course it does. Because that’s how shitty this web site is.

  • Did I quickly find a 6-pack of the contacts that I want? Yep. I could show my most recent order and add it to the shopping cart.
  • How about finding a larger pack for the same presctiption? Nope. You have to find it yourself.
  • Does it fill in my prescription when I select the larger pack? It does not.
  • Can I add it to the cart? Mysteriously, I cannot.

There’s an option that they’re pushing hard to set up a subscription—because of course they are—and I can’t even get the button to enable when I select that option. I would only have saved 2% so I just gave up on saving money and bought two of the six-packs instead. At least I was allowed to increase the number of six-pack boxes in the order form. FFS.